40 hours of lease audits a month, cut to six.
A commercial property operation drowning in manual lease abstraction, CAM reconciliation, and option-date tracking. We built the platform that gave the team 85% of those hours back — same headcount, more cash flow.
- Lease audit hours
- 40 hrs/mo6 hrs/mo
- Abstraction per lease
- 4–12 hrs20–40 min review
- Under-billed CAM recovered (Q1)
- —$14,000
- Headcount added
- —Zero
Where they started.
A mid-sized Westchester commercial portfolio was spending 40 hours a month across the operating PM and a paralegal on lease audits, CAM reconciliation run out of Excel, and an option-date calendar living in someone's Outlook. Yardi held the data; nothing useful came out of it without manual archaeology.
The growth math was broken: adding the next 20 leases — historically a one-person problem — was about to become a multi-hire problem, because the existing team was already underwater on the manual layer.
What we built.
We left Yardi in place as the system of record and built a custom layer on top: a thin extraction service landing lease, tenant, and ledger data in a dedicated warehouse, and a dashboard tuned to the decisions the portfolio actually makes.
At the intake stage, an AI lease-abstraction agent: field-by-field extraction with page citations and a deterministic validator, a side-by-side reviewer UI against the source PDF, and write-back to Yardi only on human approval. 96–98% field accuracy, with the residual caught in a 15–25 minute review.
Downstream agents watch the structured data: CAM variances surfaced with supporting line items, option windows alerted at 90, 60, and 30 days, critical dates re-checked whenever an amendment lands.
Where it landed.
Lease audit workload dropped from 40 hours a month to roughly six — an 85% reduction, with the remaining hours spent on judgment calls rather than data entry. The first quarter's CAM reconciliations alone caught $14,000 in under-billed recoveries.
One lease option that would have lapsed under the old Outlook-calendar process was exercised on time. The team redirected the recovered hours into proactive renewals — revenue work, not spreadsheet work.
We were drowning in manual spreadsheets for our Westchester portfolio. They didn't just build a portal; they automated the entire document abstraction process. It saved my team 10+ hours a week immediately.
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